New customers

GetBucks is an online lender and therefore you are required to register an account via our website (, complete all necessary steps and website will determine how much bucks is available. As per National Credit Amendment Act of 2015, we require a 3 months bank statement to be uploaded on the website or to complete the online verification tool.

The following requirements are important when applying for a new loan.

  • Should be permanently employed for at least 6 months
  • Should not be placed under debt review, administration or sequestration
  • Requires an active bank account which is opened in your name

To apply for a loan and to verify your information we’ll need your ID number, cellphone number, email address, employer info, address, banking details, and supporting documents (3-month bank statement).

To sign up for your credit report, we’ll need your ID number and banking details.

To sign up for your budget tool, you’ll need to use our Online Verification Tool to log in to your online banking. We get read-only access only and won’t be able to transact on your behalf. Your data is also 100% secure.

You can access your profile on the website ( You can check the status of your loan by signing in to your dashboard here.

We offer a payment method of EFT, Cheque or Cash.

Once you receive an approval SMS, bucks will be available in your bank account within 24 hours.

At GetBucks we believe in trust and transparency. When you become a GetBucks customer your trust level determines the amount and term you qualify for. Over time you will qualify for more bucks, over a longer term and with discounted rates.

All information between you and the GetBucks website is encrypted and secure.

You can contact our consultants at 3973644/3500836 or visit the website where you will chat with them online.

Existing customers

You can access your profile on the website ( and dashboard will determine your available bucks.

Settlement quotations can be obtained our offices either by telephone or visiting the branch. Payments can be made by depositing into our FNB bank account or pay cash at any of our branches or allow us to debit your account.

Repayments will be made monthly via direct debit order, on the specified date, being the date on which the Borrower receives his/her remuneration. Pay dates are confirmed with employer.

In the event of default by the Borrower, the full balance due under this agreement and all other charges and expenses owing to the Lender by the Borrower shall become immediately due and payable to the Lender. Our collection team will then follow up on payment but At GetBucks, we will always try to accommodate our customers. If at any time you have a problem repaying your loan, please contact us immediately.

The following things might happen if you don’t repay your loan on time:

  • We will report your non-payment to multiple credit bureaus which will negatively impact your credit score
  • We will follow a standard third-party collections process which will ensure extra costs
  • Possible legal action

Balance enquiries can be obtained via our website where you can chat with our online consultants. Alternatively, you can also contact our National office at 3973644.

Click resend, if you still don’t receive an OTP, please contact the GetBucks Botswana National office at 3973644/3500836 and ask for an OTP to be generated for you. Or use the chat block on the website to communicate with online consultants.

Contact Getbucks collection team at 3973644/3500836.

To reset your password, visit the login page and click “Forgot Password?” Enter the cell phone number or email address that you used to register your account.

If you entered your email address; you will be sent an email. Follow the link where you will be prompted to choose a new password.

If you enter your cell phone number; you will be sent an SMS with a temporary password to log in to your account.

If you do not remember your cell phone number or email address that you used to register your account, please contact the call centre on 012 045 0606 and we will assist you to reactivate your account.